F. A. Q
What is the minimum age?
Riders must be at least 7 years old. riders will also need to be about 5-stone or over to allow the Segway to work efficiently, there is also a maximum weight of about 23 stone. Riders need to be about 4ft or higher as the handle bars only adjust so low. Riders need to be able to handle a motorised vehicle with confidence; Segways are classed as a vehicle in the same sense as quads and motorbikes are (although they are not as fast).
Is there a maximum age?
No. Our oldest rider to date is 86. We do ask that you are physically capable of stepping on and off of the Segway unaided, and to bear in mind that you will be standing for the entire duration of the tour.
Is there a size or weight limit?
Yes. The maximum weight is 23 stone.
Can I take a Segway tour if I am pregnant?
No. Due to insurance liability restrictions we would not be able to accept a booking for a customer who is pregnant.
Can I just rent a Segway and ride off on my own?
No, unfortunately not. All of our tours and activities are escorted and supervised by experienced tour guides. This is for your safety and the safety of the other users at Southwest Segway Adventure.
Do I have to book in advance?
Yes, during peak periods, especially weekends; it is advisable, as we can get extremely busy. Booking in advance ensures your place on the tour (subject to weather conditions being satisfactory)
Do you operate in the rain?
Yes we do, however, it is important to remember that this is an off road tour, and heavy rain can create slippery conditions. We will endeavour to give you as much notice as possible if we have to cancel a tour.
Can I take photos?
Yes of course. In fact we encourage you to bring your camera, as we will take your photo as a memento of the occasion.
Can I video whilst riding?
No we do not allow the use of hand held video cameras whilst riding, however you are welcome to bring your Go Pro camera. We want you to enjoy the experience and the views, and to remain safe at all times, not be concentrating on a small video screen.
Is a Segway safe?
Yes, providing you follow our instructions and ride sensibly you will be fine. We are authorised by the EasiGlide factory to conduct our tours and have a wealth of experience in training people.
What if I can’t master the Segway?
In our experience this is very unlikely. We give everyone (even those who have ridden with us before) one to one tuition. Some people take longer than others but it is very rare that anyone cannot go on the tour after our training. If you are particularly worried, or decide that it is not for you then we operate a challenge by choice policy. You will not be forced to ride. In the event you decide you don't like it, sadly we are unable to offer a refund.
I am not taking a tour. Can I come along and watch?
Certainly. Spectators can enjoy the antics of their family or friends as they become familiar with the Segway. Once the tour starts your will not be able to keep up.