COVID-19 FAQ's

WHAT ARE WE DOING TO REDUCE RISK?

We are doing all that we can to minimise the risk of spreading COVID-19.  We are located outside in the open air, on rural farm. We will be disinfecting ALL segway handle bars/grips as well as all helmets after each group. Hand sanitiser is provided for all of our customers, we have disposable face masks and gloves should you want them during your session. Social distancing will be imposed throughout ALL sessions. We take the Government guidelines very seriously. If you have any symptoms that are typical of COVID-19, we ask that you DO NOT attend your session. 

WHAT IF YOU HAVE A SESSION BOOKED BUT AM UNABLE TO ATTEND?

In the event that you have a session booked, but are unable to come due to COVID-19, you will have the option of keeping your booking open for another time, swapping for a voucher or you can receive a full refund. If you are on holiday,

we strongly recommend waiting to book any sessions until you arrive in the area. 

CAN YOU USE YOUR OWN HELMET?

 

Absolutely! If you do have your own helmets, we recommend you use these instead of our own.

WHAT HAPPENS IF YOU HAVE SYMPTOMS, BUT FEEL OKAY?

 

If you have ANY symptoms at all, we kindly ask that you and your family follow government guidelines and stay at home to self isolate. 

FURTHER INFO

  • The office area will be closed to the public

  • Please ensure you arrive no earlier than 10 mins before your session, to avoid contact with previous groups

  • A full clean down of equipment will take place after EVERY session

  • ALL bookings are to be pre paid via the booking system. We will not be taking any payments on site

 

A full risk assessment has been carried out to comply with the government guidelines. 

For the latest updates and Government guidelines, please visit https://www.gov.uk/coronavirus

If you have any questions or concerns at all, please get in touch and we will do our best to reassure and answer and queries.

 

 

Please stay safe and look out for eachother. 

TEL:  07487523251       EMAIL: northdevon@easiglide.co.uk
Copyright: EasiGlide Ltd